FAQ
(Frequently Asked Questions)
Everly Goods – Frequently Asked Questions
Q: How can I track my order?
A: Once your order ships, you'll receive an email with a tracking number. You can use this number to monitor your shipment's progress.
Q: How long does shipping take?
A: Orders are processed within 1–3 business days, and standard shipping typically takes 5–10 business days depending on your location.
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused items in original packaging. Please see our Refund Policy for full details.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, as well as other secure payment options available at checkout.
Q: Can I change or cancel my order after placing it?
A: If you need to change or cancel your order, please contact us as soon as possible at Support@everlygoodae.shop. We can accommodate changes if the order has not yet been processed for shipping.
Q: Do you ship internationally?
A: We currently ship within the United States. Please contact our support team for questions about international availability.
Q: What should I do if I received a damaged or incorrect item?
A: Please contact us within 7 days of delivery at Support@everlygoodae.shop with your order number and photos of the item, and we'll arrange a replacement or refund.
Q: How can I contact customer service?
A: You can reach us by email at Support@everlygoodae.shop or by phone at +1 711 546 1849, Monday through Friday, 9:00 AM – 6:00 PM (Eastern Time).